The Always Open GBP Agent
Your Google Business Profile agent that never clocks out. It brings in reviews, answers your after-hours calls, keeps your profile sharp, and reports back every week. It's always open and active in your business, so you don't have to be.
- Your business Answering now · Live Agent
- Competitor A Closed · Voicemail
- Competitor B Closed · Voicemail
Your profile says you close at 5. Your customers search at 8.
When a homeowner's water heater quits at night, they grab their phone and search. Google shows them the businesses that are open. If your hours say you're closed, a competitor gets that call — even if you're the better company.
"Business is open at the time of search" ranks as the 5th most important Google Maps ranking factor, according to 47 local search experts in Whitespark's 2026 Local Search Ranking Factors survey.
Four pillars. One agent working around the clock.
Built for service businesses that go to their customers — plumbers, HVAC, electricians, pressure washers, pest control, cleaners, and roofers. Everything you need to rank, convert, and capture every call, set up and run for you.
Get Found
Google Business Profile Optimization
Full audit and setup of your primary and secondary categories, services, service areas, hours, attributes, and photos.
Automated Review Engine
Every customer gets a review request by email within hours of a completed job, plus a review QR card your tech can hand over on the spot — a steady flow of fresh reviews every week.
Weekly Profile Check-Up
Your profile is fully optimized at launch, then checked every week: categories, services, hours, phone, and photos stay correct, and unwanted edits get caught before they cost you.
24/7 Hours, Done Right
Because you serve customers at their location, not a storefront, your listed hours can reflect when your phone is answered. With the agent on the line, that's 24/7 — set up to stay compliant with Google's guidelines.
Get Chosen
AI Review Replies
Every review gets a personalized reply in your voice. Anything 3 stars or under comes to you for approval first.
Weekly Review Spotlight
One of your best reviews each week is turned into a Google Business Profile post and a Facebook post. Your happiest customers become your marketing, on autopilot.
Never Miss the Call
24/7 After-Hours Voice Agent
Answers every after-hours call, captures name, number, address, and job details, and tells the caller exactly when to expect your callback. True emergencies are transferred straight to your cell or sent as an instant app alert.
Call Summary Reports
Every after-hours call summarized and emailed to you, so you start each morning knowing exactly who to call first.
Full Transparency
Weekly Status & Lead Report
Every week, in plain English: new leads, calls answered, after-hours calls captured, reviews gained, star rating, and profile activity. No logins, no guessing.
It's always open, so you don't have to be.
Dinner with your family. Your kid's ballgame. A weekend away. Right now, every one of those comes with a phone in your pocket and a worry in the back of your mind.
The Always Open GBP Agent handles the calls, the reviews, and the profile while you're gone. When you want to unwind, you can — with full confidence that your business is covered. Everything is waiting in your report, ready for you to pick right back up when you return.
Everything above, for less than one missed job.
Your value stack
| Google Business Profile Optimization | $997 one-time |
| Automated Review Engine | $297/mo |
| Weekly Profile Check-Up | $147/mo |
| AI Review Replies | $197/mo |
| Weekly Review Spotlight (Google + Facebook) | $247/mo |
| 24/7 After-Hours Voice Agent | $497/mo |
| Call Summary Reports | $97/mo |
| Weekly Status & Lead Report | $247/mo |
| Total value | $1,729/mo + $997 |
$997 setup on month-to-month.
Ready for more? The Lead Engine
Unlock texting: missed-call text-back, text review requests, instant lead follow-up, past-customer reactivation, plus a website built to turn visitors into booked jobs.
PROMISE
Every after-hours call answered. Or your next month is free.
If our agent misses a single after-hours call in your first 30 days, you don't pay for month two. Simple as that.
One business per trade, per service area.
We can't help two plumbers in the same town outrank each other. Once your trade is claimed in your area, it's closed to competitors.
How many calls do you miss between 5 PM and 8 AM?
If the agent books just one job a month, it pays for itself. Everything after that is profit. Let's look at your Google profile and show you exactly what it's missing.
Ranking factor data: Whitespark 2026 Local Search Ranking Factors survey. Results vary by market, and no specific ranking position is guaranteed.
Google Business Profile agent FAQ
What is a Google Business Profile agent?+
The Always Open GBP Agent is a done-for-you service that optimizes your Google Business Profile, generates fresh reviews, replies to every review in your voice, and answers after-hours calls with a 24/7 AI voice agent — so your business stays visible and reachable even when you're closed.
How does a 24/7 after-hours voice agent work?+
Our AI voice agent answers every after-hours or missed call, captures the caller's name, number, address, and job details, and tells them exactly when to expect a callback. True emergencies are forwarded straight to your cell or sent as an instant app alert.
Will the after-hours voice agent help me rank higher on Google Maps?+
Yes. Being open at the time of search is a top-5 Google Maps ranking factor. Because the agent answers your phone 24/7, your listed hours can reflect 24/7 availability in compliance with Google's guidelines, helping you show up when competitors are closed.
How much does the GBP Agent cost?+
The Always Open GBP Agent is $397/month with no setup fee on a 12-month agreement ($997 setup on month-to-month). For most service businesses, one booked after-hours job pays for the entire month.
Do you work with my industry?+
The GBP Agent is built for local service businesses that go to their customers — plumbers, HVAC, electricians, pressure washers, pest control, cleaners, roofers, and more. One business per trade per service area.
OMADA Marketing's Always Open GBP Agent is a done-for-you Google Business Profile management and 24/7 after-hours voice agent service for local service businesses across the United States — plumbers, HVAC, electricians, pressure washing, pest control, window cleaning, roofing, and more. We handle GBP optimization, local SEO, review automation, AI review replies, missed-call text-back, and weekly reporting so your business ranks in the Google map pack, gets chosen over competitors, and never misses an after-hours lead. Based in Paducah, KY, serving businesses nationwide.